Career Opportunities
Are you at least 21 years old (this is required due to the selling of alcohol in our stores)?
Do you have a high school diploma, GED or equivalent?
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Customer Service Associate
HI - Kailua-Kona
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Launch Your Customer Service Career with
Par Hawaii

Work for a Growing Company with Excellent Pay & Benefits

This important Customer Service Associate (CSA) role offers you the opportunity to enhance your skills, experience and your career as you support our gas stations / convenience stores at a rapidly growing company. Consider some advantages of joining our team. You will: Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages and maintains interests in energy and infrastructure businesses. Par Pacific's business is organized into three primary segments of refining, retail and logistics. We have refining and logistics assets in Hawaii and Wyoming and a retail distribution network in Hawaii. We also own an equity investment in Laramie Energy, LLC, a joint venture entity focused on producing natural gas in Garfield, Mesa and Rio Blanco Counties, Colorado. Par Pacific has an active, opportunistic growth strategy.

Pictured: Par Pacific's retail operations offer gasoline and other petroleum products in Hawaii under a new local brand, Hele, as well as the Union 76 and Tesoro brands. We operate 91 stores on five islands. 

The Requirements

To meet the basic qualifications for this role you will be at least 21 years of age. 

To be a strong fit for this opportunity you will have: 
  • A high school diploma or GED equivalent.  
  • Some experience in retail sales and handling cash is preferred. We are also willing to train candidates who are eager to launch a career with Par Pacific. 
  • The ability to:
    • Perform basic arithmetic operations accurately.
    • Communicate in English (orally and in writing), including proficient telephone communication skills.
    • Work various shifts as scheduled, and arrive on time.
    • Work with equipment, tools and materials as required.
    • Perform essential duties and work in the conditions as described.
  • A strong commitment to safety guidelines. 
  • The ability to stand and/or walk for an entire shift and lift up to 20 pounds.
  • 20/40 vision or better, depth perception, full field; the ability to distinguish colors as required to perform duties. 

The ideal candidate for this role will be flexible and able to work a variety of shifts, including morning, swing and night shift. We have openings for a variety of positions:

  • Part-time: 19 hours or less
  • Part-time: 29 hours or less (medical coverage included)
  • Full-time: 30 hours and more (full benefits included)

The Role

Reporting to the Store Manager, as a Customer Service Associate (“CSA”) you will be the primary provider of customer service. You will be responsible for:
  • Cash and related cashier duties. 
  • Fuel and non-fuel sales (convenience store merchandise).
  • Inventory reports and stocking / merchandising. 
  • Safety audit during the shift. 
  • Checking in vendors and putting away freight. 
You must also maintain a clean and safe work area.

Regardless of your shift, part of your duties will be to help ensure that everything for the next shift is prepared and set-up. So that means if you are closing, you will get everything ready for the morning shift to start. 

Your primary job responsibilities will be to:
  • Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
  • Accurately ring up all sales on POS system; complies with all cash handling procedures including checks, and other types of payment received for products sold.
  • Be responsible for all cash, monies, and inventory during shift.
  • Comply with company policies and store procedures, including all safety and environmental policies and procedures.
  • Assist in maintaining proper inventory levels and shift audits.
  • Adopt, participate, and comply with in all safety programs.
  • Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems.
  • Be a positive team-player, work cohesively with other employees, contribute to a positive work environment.
  • Perform all duties with minimal supervision, and may be required to work irregular work hours, attend job-related meetings and other duties as assigned.
There are usually two CSAs working during a typical shift. 

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Launch Your Customer Service Career with
Par Hawaii

Work for a Growing Company with Excellent Pay & Benefits

This important Customer Service Associate (CSA) role offers you the opportunity to enhance your skills, experience and your career as you support our gas stations / convenience stores at a rapidly growing company. Consider some advantages of joining our team. You will: Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages and maintains interests in energy and infrastructure businesses. Par Pacific's business is organized into three primary segments of refining, retail and logistics. We have refining and logistics assets in Hawaii and Wyoming and a retail distribution network in Hawaii. We also own an equity investment in Laramie Energy, LLC, a joint venture entity focused on producing natural gas in Garfield, Mesa and Rio Blanco Counties, Colorado. Par Pacific has an active, opportunistic growth strategy.

Pictured: Par Pacific's retail operations offer gasoline and other petroleum products in Hawaii under a new local brand, Hele, as well as the Union 76 and Tesoro brands. We operate 91 stores on five islands. 

The Requirements

To meet the basic qualifications for this role you will be at least 21 years of age. 

To be a strong fit for this opportunity you will have: 
  • A high school diploma or GED equivalent.  
  • Some experience in retail sales and handling cash is preferred. We are also willing to train candidates who are eager to launch a career with Par Pacific. 
  • The ability to:
    • Perform basic arithmetic operations accurately.
    • Communicate in English (orally and in writing), including proficient telephone communication skills.
    • Work various shifts as scheduled, and arrive on time.
    • Work with equipment, tools and materials as required.
    • Perform essential duties and work in the conditions as described.
  • A strong commitment to safety guidelines. 
  • The ability to stand and/or walk for an entire shift and lift up to 20 pounds.
  • 20/40 vision or better, depth perception, full field; the ability to distinguish colors as required to perform duties. 

The ideal candidate for this role will be flexible and able to work a variety of shifts, including morning, swing and night shift. We have openings for a variety of positions:

  • Part-time: 19 hours or less
  • Part-time: 29 hours or less (medical coverage included)
  • Full-time: 30 hours and more (full benefits included)

The Role

Reporting to the Store Manager, as a Customer Service Associate (“CSA”) you will be the primary provider of customer service. You will be responsible for:
  • Cash and related cashier duties. 
  • Fuel and non-fuel sales (convenience store merchandise).
  • Inventory reports and stocking / merchandising. 
  • Safety audit during the shift. 
  • Checking in vendors and putting away freight. 
You must also maintain a clean and safe work area.

Regardless of your shift, part of your duties will be to help ensure that everything for the next shift is prepared and set-up. So that means if you are closing, you will get everything ready for the morning shift to start. 

Your primary job responsibilities will be to:
  • Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
  • Accurately ring up all sales on POS system; complies with all cash handling procedures including checks, and other types of payment received for products sold.
  • Be responsible for all cash, monies, and inventory during shift.
  • Comply with company policies and store procedures, including all safety and environmental policies and procedures.
  • Assist in maintaining proper inventory levels and shift audits.
  • Adopt, participate, and comply with in all safety programs.
  • Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems.
  • Be a positive team-player, work cohesively with other employees, contribute to a positive work environment.
  • Perform all duties with minimal supervision, and may be required to work irregular work hours, attend job-related meetings and other duties as assigned.
There are usually two CSAs working during a typical shift. 

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
Par Pacific is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at eeftink@engage2excel.com.
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